Where to start?
Management are attempting to solve the lack of focus problem by drawing fake software architecture diagrams. These are being paraded around customers, prospects and employees but bear no resemblance to reality.
Engineering is floundering under ineffective leadership with two departments that are physically and ethically so separated they cannot and will not work in harmony. The result is two incompatible software stacks with some badly architected javascript failing to plaster gaping cracks between them.
Despite the increasing number of off site planning days at ever more bizarre locations the products continue to drown under technical and maintenance debt. Difficult big technical decisions have needed to be made for years but nobody commits and the ship ploughs on unguided.
Communication through the organisation is sporadic and confusing. Dumping two hours of tedious sales and marketing slides on to a disinterested audience regularly