Does Alibaba Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Alibaba Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Alibaba Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Alibaba Group?

62% of Alibaba Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alibaba Group 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Alibaba Group?

Software Engineer (173) , Senior Software Engineer (88) , Product Manager (65) , Intern (40) , Manager (34) , Account Manager (33) , Senior Product Manager (30) , Algorithm Engineer (28) , Project Manager (25) , Business Development Manager (23) , Software Developer (23) , Internship (22) , Senior Algorithm Engineer (22) , Data Scientist (20) , Research Intern (18)

What are the pros of working at Alibaba Group according to real employee reviews?

"Team is good but salaries" ((in 181 reviews)); "very young and nice colleagues" ((in 89 reviews)); "Most people are nice and fun to work with" ((in 76 reviews)); "Good working environment." ((in 64 reviews)); "The benefits are good" ((in 59 reviews))

What are the cons of working at Alibaba Group according to real employee reviews?

"chinese cultural and no work life balance" ((in 106 reviews)); "Extended working hours" ((in 74 reviews)); "Toxic culture, with non" ((in 58 reviews)); "Bad management and poor booses" ((in 40 reviews)); "Long hours and irregular ot" ((in 31 reviews))

What are employees saying about Alibaba Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alibaba Group layoffs and their outlook for job security at Alibaba Group in 2026.

What are the top reviewed Alibaba Group locations?

New York , Sunnyvale , San Mateo , China , Los Angeles , Seattle , Bellevue , China Grove , San Francisco , San Jose , Washington , Houston , Berkeley , Saint Louis , Pasadena , Palo Alto , Santa Clara , Pittsburgh , Charlotte C H , China , Perth Amboy , Syracuse , Chicago , Evanston , Fairfax , Malverne , Nebraska City , Charlotte , Abilene , China

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Alibaba Group

Alibaba Group reviews

3.7

62% would recommend to a friend

(1,982 total reviews)

Daniel Yong Zhang

63% approve of CEO

50% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.7

Career opportunities

3.4

Culture & values

3.3

Diversity & inclusion

3.1

Work/Life balance

3.1

Senior management

Alibaba Group has an employee rating of 3.7 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alibaba Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 24, 2026

1

Customer service

Recommend

CEO approval

Business Outlook

Pros

there is much less stress

Cons

less pay and long working hours

1.0

Feb 21, 2026

Bad Company

Sorter

Recommend

CEO approval

Business Outlook

Pros

Well known company Some nice people Computer service easy

Cons

Sell a lot of junk products online Website is garo

1.0

Feb 19, 2026

Lack of support

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

No ceiling on salary, you can earn a lot with the commission

Cons

Lack of support, very hard to find client. Cold calling is the only way for new comers. Very competitive, high turnover rate

Viewing 37 - 39 of 1,982 Reviews

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Jobs at Alibaba Group

Alibaba.com-Accio-Research Intern-Sunnyvale

Alibaba.com-Partner Marketing Expert-Sunnyvale

Alibaba.com-Category Manager-Sunnyvale

Alibaba.com-Accio-Senior Applied Scientist-Sunnyvale