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Alight Solutions

Engaged Employer

Alight Solutions Customer Service Representative (CSR) II reviews

3.8

73% would recommend to a friend

(9 total reviews)
avatar

Rohit Verma

Not enough data to show CEO approval

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Work/Life balance

4.3

Career opportunities

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Reviews by job title

9 reviews
2.0
Aug 27, 2024

Now enough pay

Customer service representative (csr) ii
Recommend
CEO approval
Business Outlook

Pros

Monday-Friday schedules. Clearly set metrics and expectations. Free counseling and Employment assistance programs

Cons

Health insurance cost go up every year. Expectations and duties are too extensive for the pay. Pay raises are nickels and dimes. Metrics are unrealistic, Lay offs are yearly. If they move you from team to team or calls get slow begin looking for another job ASAP.

Viewing 1 - 3 of 9 Reviews
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