Is Alight Solutions a good company to work for?

Alight Solutions has an overall rating of 3.2 out of 5, based on over 4,308 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at Alight Solutions to a friend and 43% have a positive outlook for the business. The best reviews about Alight Solutions have been left by employees working as Senior Workday Consultant , Senior Consultant and Senior Customer Care Representative .

Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Alight Solutions?

53% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (182) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (65) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Benefits are good and reasonable" ((in 245 reviews)); "Great work from home options (depends on manager)" ((in 240 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 219 reviews)); "Great people and very diverse" ((in 188 reviews)); "Colleague culture is good and comfortable to work" ((in 102 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 190 reviews)); "No training at all for freshers and experienced" ((in 123 reviews)); "Unexpected and frequent layoffs" ((in 66 reviews)); "Delayed sometimes and no bonus" ((in 43 reviews)); "Long hours and they need to pay more" ((in 30 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

What Alight Solutions locations have received the highest employee ratings?

Miami , Indianapolis , New York , Austin , Jacksonville , Denver

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Alight Solutions

Alight Solutions reviews

3.2

53% would recommend to a friend

(3,767 total reviews)

Rohit Verma

70% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Mar 9, 2026

Not Remote, Work from Home, Mean and Rude Management, Commissions Suck

Benefits advisor

Recommend

CEO approval

Business Outlook

Pros

- Not in office (tethered) - Hourly work based on experience - Great introductory product knowledge to take elsewhere (Independent contractor work, agency work) - 401k match (measly)

Cons

- Borderline ILLEGAL overtime policies - Customer service/Minor sales role disguised as an advisory role, and pay will show you that - The commission structure is confusing on purpose ($21-24 an hour or 30+ an hour and no commission) - The tools used are very old - Tethered to your computer, not truly remote, but work-from-home - Work Life Balance seems to be frowned upon even though we are at the comfort of our own homes - Management can be rude and does not care about you whatsoever - If you're young and computer savvy, you feel out of place because older employees are a lot slower than you are - They make you feel like you're replaceable - Very rigid - CSAT scoring system is rigged against you - Call center environment - Hard to upsell expensive insurance options - Try to get you toget their insurance right before laying you off, so you'll be stuck with a (~$500 monthly bill with no pay)

Alight Solutions Response

3mo

Thank you for sharing your perspective. We’re glad some aspects of the role were positive for you, and we appreciate your insights about the concerns you raised. We remain focused on strengthening the colleague experience, improving tools and processes, and supporting our teams more effectively. Thank you for your feedback.

1.0

Mar 6, 2026

Sunk ship

Analyst

Recommend

CEO approval

Business Outlook

Pros

Coworkers and direct manager but that was it.

Cons

Low pay/underpaid Expensive benefits Overworking employees Lies about pay raises and layoffs Layoff of knowledgeable employees Moved most roles offshore

Alight Solutions Response

3mo

Thank you for sharing your perspective and for the many years you spent with Alight. We’re glad you felt supported by your team, and we appreciate your feedback. We understand your concerns and remain focused on strengthening the colleague experience and our culture. Thank you for your time with us.

3.0

Mar 6, 2026

New Leadership

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

New leadership has a strong vision and goals moving forward that will strengthen the work we get to do.

Cons

Strong talent have walked out the door over the past year.

Alight Solutions Response

3mo

Thank you for sharing your experience. We’re encouraged to hear the positive impact our new leadership’s vision is having on the work we do. We also understand the concern around talent loss, and strengthening our culture and colleague experience remains a priority. We appreciate your perspective.

Viewing 34 - 36 of 3,767 Reviews

Jobs at Alight Solutions

Processing Assistant - Hybrid

Puerto Rico

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Delivery Specialist-Temporary-Virtual

Communications Consultant - Product & Design

Delivery Consultant I - Virtual

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Not Remote, Work from Home, Mean and Rude Management, Commissions Suck

Sunk ship

New Leadership

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