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Alignment Healthcare

Engaged Employer

Alignment Healthcare reviews

2.6

34% would recommend to a friend

(58 total reviews)
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John Kao

50% approve of CEO

39% positive business outlook

Reviews by job title

58 reviews

Reviews about "Management"

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2.0
Apr 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, decent pay, and love the coworkers I work with.

Cons

Micromanagement, job description always changing and increasing without pay increases. Little chance of advancement, several complicated systems that go down almost on a weekly basis, management has a toxic relationship with its staff. Will expect you to “go with the flow” for “business needs” and will change your schedule with a week notice, quality assessments is inconsistent. HR is not existent. Burnout is rampant among employees, and union busting is STRONG here. Members are often abusive towards us and management does not protect us. Training is extremely lack luster, and communication between departments are also nonexistent. Several departments are at war with eachother. Concerns and problems brought to management are often pushed back to us, and the “whip” cracks often. Instead of fixing problems agents report, it’s often turned around on us and told we need to work harder and no fault of the company or the systems at play. Also terrible PTO benefits, no sick leave. Management doesn’t approve leave until a month before the date.

1.0
Mar 4, 2024

Stay far far away

Recommend
CEO approval
Business Outlook

Pros

You get to work from home. Not a lot of micromanaging.

Cons

Severe lack of communication Lack of management Lack of agent support Lack of foundation with the company Constant tech issues Internal system constantly crashing Unethical business practices Inconsistent policies Inconsistent QA scores work Bringing problems up to management does nothing Lack of benefits- No sick time, poor health insurance coverage, no incentives to stay with the company. No internet stipend Severe lack of training- which I believe was just up to 5 weeks from 3.

Viewing 22 - 24 of 58 Reviews

Glassdoor has 223 Alignment Healthcare reviews submitted anonymously by Alignment Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Alignment Healthcare is right for you.