Alkami Technology reviews

3.2

41% would recommend to a friend

(242 total reviews)
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Alex Shootman

59% approve of CEO

36% positive business outlook

Alkami Technology has an employee rating of 3.2 out of 5 stars, based on 242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alkami Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

242 reviews
2.0
Dec 5, 2013

This could be a great company to work for... but it's not.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very cool product to build and market. Sandwiches and Chick-Fil-A brought in for lunch daily. Nice office building with covered parking.

Cons

Pay is satisfactory, but other benefits are substandard. Constantly shifting priorities and continual asks for late nights and weekend work with no material or simple sincere acknowledgements of appreciation erode the culture. Employees are sometimes called out in meetings with 'thanks for your extra work, but it wasn't what we needed' when managements' priorities shift. There is a competitive, not cooperative, relationship between development and implementations that lead to a dysfunctional work environment. Company is continually selling ahead of its capabilities, creating an environment of high stress and low reward. Verbal promises of bonuses and raises are sometimes not honored even when goals are met.

3.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

In the past Alkami offered a great culture that rewarded performance and provided many perks. - Generous unlimited PTO policy - Willingness to pay for training, conferences (not a thing anymore, sadly) - Free lunches - Good insurance / decent benefits (401k was lacking)

Cons

To start with a relatively minor note: the pay here is SIGNIFICANTLY under market average for all roles in my department (Junior designer to Lead designer, Manager, etc.). After leaving Alkami my salary has nearly doubled even with a lower title. The biggest issue however is that Alkami and its leaders have lost touch with their commitment to building a great culture. When I started, I found support, challenges, encouragement, and growth opportunities every where I looked. Over the years, those opportunities slowly waned as compassionate, effective leaders were dismissed and undervalued. To add to this, the product team in particular has made some very poor hires and promotions into leadership positions over the last year. To my knowledge, these decisions have been the result of ~15 high-performers and tenured employees leaving the company in the last 6 months. While it's not uncommon for teams to change with leadership, the concerning issue is the lack of concern for employee well-being, accountability, collaboration, and personal integrity. Before leaving, my teammates would say things like "I feel like [leader] doesn’t care about me as a person" or refer to meetings with this leader as "punching bag sessions." I still recall watching this leader pick up a trash can in one meeting and saying "this is where [product manager]'s opinions can go" — a far cry from the commitment to caring collaboration the company prides itself on. In addition to this, one of my teammates was also reprimanded for meeting with the team lead and a manager for one hour, being told it was a waste of time (they all worked overtime to meet on this occasion). In a few short months since this hire was made, I watched our team deteriorate from a lively, collaborative group to one where people didn't feel safe to share their thoughts or contribute to the success of the product. The saddest part is all of this was documented and shared with management, product leadership, and HR but no one seemed to care. I know there is a lot of context, discussion, and decision making I wasn't a part of but it was discouraging to see such disinterest in clearly destructive behavior. I sincerely wish the best for Alkami but it's sad to see how far they've drifted from the tenants that first brought them their success.

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Alkami Technology Response
4y
Our philosophy at Alkami is that feedback is accepted as a gift, and we garner and encourage it in many forms. We extend appreciation for all feedback left on Glassdoor, even the tough ones, but we are surprised by your perspective here on Glassdoor. We acknowledge that we are not perfect, and we continually must work to improve. Based on the feedback received from our Alkamists, the efforts to scale and invest in improvements are being noticed very positively with feedback received from our previous anonymous internal Alkamist survey and through other forms of two-way communications. We would welcome the chance to speak directly with you about these concerns if you feel comfortable giving us the opportunity to do so.
2.0
Dec 5, 2023

Used to be a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really can’t think of any current pros. I worked here for almost 8 years and saw a marked decline after the company went public.

Cons

So many it’s hard to know where to start: Eliminating positions and cutting headcount to claim profitability, obvious cronyism (every new tech leader hired this year is a new c-level’s lackey from a previous company), finger-pointing culture, high pressure with zero support from the aforementioned new leaders…it’s really a shame to see what was a great company turn into this. I had a great manager for years who was forced out and replaced with someone who is too junior for the role and has destroyed the morale of the team I was on single-handedly.

Viewing 10 - 12 of 242 Reviews

Glassdoor has 265 Alkami Technology reviews submitted anonymously by Alkami Technology employees. Read employee reviews and ratings on Glassdoor to decide if Alkami Technology is right for you.