Alleviate reviews

3.2

51% would recommend to a friend

(45 total reviews)

Michael Barsoum

56% approve of CEO

44% positive business outlook

Reviews by job title

45 reviews

Reviews about "Compensation"

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2.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Compensation included a base salary and commissions. Training program that aggressively pushes employees.

Cons

Employees were constantly asked to lie to clients and that in itself is horrible! The unethical practices were the main reason this company's gonna fail in the end! All of the leadership and management have no shame in scamming people!

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Alleviate Response
1y
While we do not find a factual basis in this review, we sincerely appreciate the opportunity to address your concerns. At our company, we are dedicated to providing ethical and legitimate financial solutions. Over the years, we have successfully supported tens of thousands of individuals in navigating personalized debt resolution options, and we take great pride in the integrity of our practices. Regarding your feedback on our training program, we acknowledge that your expectations may not have been fully met. We continually evaluate and refine our training tools to ensure the success of our employees, and we do not deem our approaches aggressive beyond that. We are pleased to hear that you found value in the compensation offered and wish you the best.
1.0
Nov 23, 2024

No room for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get some experience here I guess.

Cons

Don't even bother applying for a position here because you'll be stuck in the same position, and have the same starting salary without any chance to advance. It doesn't matter how long you've been working here, how much you've contributed to the company, etc. management simply doesn't care enough to provide employees any opportunities to grow within the company!

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Alleviate Response
1y
Thank you for giving us the opportunity to clarify the statements you mentioned. We are in the process of launching regular performance evaluations to provide consistent feedback and support for professional development. Alongside this, we have introduced a structured career progression framework designed to offer transparency and clear pathways for growth. We also actively encourage team members to explore new opportunities within the company, as we strive to recognize and nurture talent from within. Further, there are extensive opportunities for growth within the Company, as it is our common practice to promote from within. We apologize for any dissatisfaction you experienced with our company and thank you for your contributions.
1.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Higher base pay rate, incentives, commissions, and bonuses.

Cons

If management and the CEO were competent, there wouldn't be customers calling to complain, yell and curse at us! This job is awfully traumatic and the stress drains the life out of me! It's horrible!!

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Alleviate Response
1y
Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that you experienced this level of stress in your role. We know that handling challenging customer interactions can be difficult, and it’s very important to us that every team member feels supported and well-equipped to manage these situations. Our leadership team, including the CEO, is dedicated to serving our clients with the upmost dedication. Unfortunately, it is the case that some customers will express concerns. Additionally, the services we provide are legitimate, and we stand firmly behind their quality and integrity. While we recognize that our program may not be the best fit for everyone, we’re proud to have helped thousands of individuals resolve their debt. We’re also glad to hear that you found the compensation and bonuses to be beneficial. We welcome open feedback and encourage you to reach out to our HR department if you’d like to discuss your experience further. Thank you again for your feedback.
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