Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 47% over the last 12 months.

How satisfied are employees working at AllianceOne?

65% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Customer Relationship Manager (6) , Call Center Agent (5) , Collections Representative (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 11 reviews)); "Growth opportunities and good pay" ((in 10 reviews)); "Good pay, great benefits, work from home" ((in 10 reviews)); "Flexible hours thats about it" ((in 8 reviews)); "40 hours a week ,5days per week 2 week training" ((in 5 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 17 reviews)); "Constant commission metric changes based on needs.... favoritism shown to certain collectors" ((in 6 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

What are the top reviewed AllianceOne locations?

Maumee , Eagan , Orlando , San Diego , Gig Harbor , Toledo , Streator , Dallas , Sierra Vista , Detroit , King , Fort Worth , Minneapolis , Anderson , Indianapolis , Akron , Columbus , Port Orchard , Everett , Puyallup , Seattle , Feasterville Trevose , Plymouth Meeting , Trevose

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AllianceOne

Part of TP

AllianceOne reviews

3.5

65% would recommend to a friend

(59 total reviews)

Tim Casey

69% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

59 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Dec 1, 2024

There are better companies

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

There were remote positions offered.

Cons

1 day notice of mass layoff HR is basically nonexistent. Sensitive topics needed to be addressed by HR will be passed to supervisors and various other management instead of being a direct conversation with an HR rep. This is a big issue. There is favoritism and it affects the quality of work we served to clients, but management doesn't actually care about good performance. No upwards growth, no raises. Bonuses are like a carrot on a stick; Every opportunity they have to take it away, they will.

AllianceOne Response

9mo

We apologize for any negative experiences you had during your time with us.

5.0

Nov 8, 2024

Peaceful work place and fairly compensated

Full-time agent

Recommend

CEO approval

Business Outlook

Pros

- Chill supervisors and manager, always ready to assist and guide. - Friendly Environment - place for only the good people

Cons

- Employees could use higher pay range

AllianceOne Response

9mo

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

1.0

Aug 2, 2024

Review

Customer relationship manager

Recommend

CEO approval

Business Outlook

Pros

Remote work everyday and bonuses

Cons

Supervisors manage you, lack of communication, shows favoritism

AllianceOne Response

9mo

We're committed to learning from all feedback and are sorry to hear about your experience.

Viewing 4 - 6 of 59 Reviews

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Jobs at AllianceOne

Customer Service Experts - Spanish Bilingual

Remote Debt Collection Specialist (Purchased Paper) – No Weekends | Hiring Maumee, OH Residents

Collections Expert (No Weekends!)

Call Center Supervisor (1st Party Collections)

Bilingual Customer Service Representative (Spanish/English) – Streator, IL