Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 47% over the last 12 months.

How satisfied are employees working at AllianceOne?

65% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Customer Relationship Manager (6) , Call Center Agent (5) , Collections Representative (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 9 reviews)); "Work from home, good coworkers" ((in 8 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "40 hours a week ,5days per week 2 week training" ((in 5 reviews)); "Amazing staff and work ethic" ((in 3 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "Constant commission metric changes based on needs.... favoritism shown to certain collectors" ((in 6 reviews)); "Pay and benefits are 30%" ((in 5 reviews)); "You may keep a supervisor for maybe 6 months" ((in 5 reviews)); "No PTO for 6 months of work VERY SMALL amnt of PTO once start accruing." ((in 3 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

What are the top reviewed AllianceOne locations?

Maumee , Eagan , Orlando , San Diego , Gig Harbor , Toledo , Streator , Dallas , Sierra Vista , Detroit , King , Fort Worth , Minneapolis , Anderson , Indianapolis , Akron , Columbus , Port Orchard , Everett , Puyallup , Seattle , Feasterville Trevose , Plymouth Meeting , Trevose

AllianceOne reviews

3.5

65% would recommend to a friend

(199 total reviews)

Tim Casey

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (199 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AllianceOne has an employee rating of 3.5 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

199 reviews

3.0

Apr 29, 2022

Good place

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and no weekends

Cons

Low pay and stressful customers

AllianceOne Response

7mo

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.

3.0

Apr 26, 2022

It's a job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Consistent pay and somewhat flexible hours

Cons

Delayed communication from client to agents

AllianceOne Response

7mo

Thank you for your feedback. We're always looking for ways to enhance our workplace and would love to hear more about how we can support you better. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

1.0

Mar 11, 2022

They Don't Make It Easy To Work There

Customer relations manager

Recommend

CEO approval

Business Outlook

Pros

Its a paycheck but not much else. If you want to/expect to sound like a robot, you won't be disappointed.

Cons

There is more math/accounting that is expected than they tell you in interviews. They really downplayed the monetary questions we would get. Even if you are working from home, they expect you to find outside child care. If they hear anything in the background of a call (even from behind a closed door) it'll get you in trouble.

AllianceOne Response

7mo

We're committed to improving and are sorry to hear about your experience. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can address your concerns.

Viewing 88 - 90 of 199 Reviews

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Jobs at AllianceOne

Call Center Supervisor (1st Party Collections)

First Party Collections

Collections Expert (No Weekends!)

1st Party Mortgage Collections Agent

AllianceOne

AllianceOne reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place

It's a job

They Don't Make It Easy To Work There

Top companies for "Compensation and Benefits" near you

Jobs at AllianceOne