I was told one thing by management one day and the total opposite would occur the following day.
Pros
Flexible work hours. As an LMS administrator I found that I was allowed to work from home twice a week. I was not micro-managed which is great!
Cons
Program Manager was afraid of her superior. He was demanding and one-way and often refused to compromise on anything. Suffice to say, he and I did not get along at all. He exemplified the bullying culture at Allscripts that is described in several other reviews. Senior Management made decisions based on the bottom line only. While bottom is important, you need to service your customers effectively. My job was outsourced to India because it was cheaper for the company. Admittedly, I was not happy about my job being outsourced. It was promised to me that I would be brought on in a permanent capacity. So much for promises by management. Add insult to injury, I was told I had to train my replacement who had no experience in managing an LMS. My replacement's accent was thick and difficult to understand. The clients for our e-learning had become accustomed to my fast response time to addressing their issues or concerns. You get what you pay for. I warned my boss that they are going to lose business with regard to shipping their LMS support over to India. Neither my boss (Program Manager) or upper-management were interested in my opinion regarding the outsourcing. They contacted my contracting firm to have reach out to "change my attitude about this transition". Suffice to say, I made it known that I was not happy about this and I felt deceived. I would not recommend working at Allscripts for any reason. I would rather be on unemployment then to work at Allscripts again.
