This place is awful. Last year the company hired in Lisa Khorey to help guide the company in a better direction, but just like everyone before her, she fired the old slew of VPs and replaced them with people she likes. We then acquired McKesson, after the EHR side of their company was being led downhill, and for some stupid reason Lisa put people from MCK into leadership positions. They ruined their last company, so why are they leading here? We were attacked with ransomeware last month and we had no backups. Instead, we had to decrypt every single affected machine, one by one, to restore functionality. This could have all been avoided if we would have patched on time, but it seems middle management has an aversion to patching, with some machines lacking important security patches for years! There is no new tech here, and in general they are very far behind the rest of the industry. Tribal knowledge is rampant, documentation is slim, and management's answer to that is to cross train. Cross train, cross train, cross train is all I ever here, but no evidence of it happening when employees are already overworked. The recent ransomeware is not the only time in the last year where we've had a scare, it happened twice in early 2017, and management still hasn't learned a lesson about patching on time. I can't say enough bad things about this place. It's truly awful, and most notably we are not allowed to make any changes until 10pm eastern time, even if they're uptime changes or minimal impact. This means we work multiple nights per week, and my manager has told me that he thinks two nights per week is acceptable, while three is high, and four is unusual. I work on average three nights per week. The amount of stress, work, off hours, lack of growth, lack of leadership, and time I've had to spend away from my family, has led me down a dark road of depression. I have trouble sleeping, waking up, staying awake during the day, and I can't even enjoy brief moments of happiness in my life anymore. I'm generally a positive person and start my day off on the right path, but within two hours of being at work, my day is always ruined. I have actively been looking to leave this place, and will never come back.
IMPORTANT: Last year, we had 4 employees pass away. These were not people in terrible health, but they were seriously overworked. Their poor families are going through tough struggles, and I hope everything will work out for them in the end.
