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      Allstate

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      Allstate reviews

      3.5

      54% would recommend to a friend

      (11,239 total reviews)
      avatar

      Thomas J. Wilson II

      64% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Allstate has an employee rating of 3.5 out of 5 stars, based on 11,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      11K reviews
      1.0
      Nov 23, 2021

      Terrible

      Nct field property adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent training and support to get licensed

      Cons

      Literally everything else. Workload was absurd. I frequently worked 16-20 hour days when deployed for a meager $135 in CAT pay which could arbitrarily be denied. Not much support once they move you to a full claim intake. Was told by my direct manager to “suck it up, butter cup” when I pointed out a major inconsistency in how claims were being assigned. Also enjoyed being screamed at during settlement conversations in homes, cussed at by contractors & insureds and being made to change estimates to suit my managers decisions instead of my own as a licensed adjuster. Pay is also severely under market for licensed adjusters with any amount of experience

      1.0
      Sep 27, 2021

      Salary adjuster

      Liability claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Help insureds recover from an accident

      Cons

      It is a salary position- they will tell you it is a 40 hour week job - but that is not accurate- to keep up with workload you will need to work 55+ hours a week. You will be assigned approximately 10 claims on Mondays and 5 claims Tuesday - Friday.

      1.0
      Sep 22, 2021

      Terrible Micromanagement - Nothing Premiere About the Premiere Team

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are closed on the weekends

      Cons

      Heavy micromanagement, management is non-efficient. Management never has the answer to problems but will complain to team members. Supervisors avoid taking calls that have to be transferred. Lack of staff. When you join as a normal customer service rep and do well with your metrics, the management will convince you to join the premiere team and make it sound like it will be better than working on the normal customer service tier. Truthfully, I regret ever moving over to premiere as there was nothing actually "premiere" about the premiere team. It just means 'MORE WORK & MORE CALLS" than the normal tier customer service team. The pay does not increase either but the workload always does. If you join the Allstate benefits premiere team please expect to do EVERYONE's job of all departments including yours and expect to be blamed for everything that goes wrong from management.

      Viewing 316 - 318 of 11,239 Reviews
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      ReviewsAllstate reviews

      Glassdoor has 11,880 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.