Allstate reviews

3.5

54% would recommend to a friend

(11,248 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Nov 24, 2014

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I entered the company with no minimum prior knowledge of insurance, I was completely trained on how to use the Allstate system, how to speak with customers, take payments, etc. I liked this job because it helped me learn to deal with customers, which is vital.

Cons

I really liked working here I can't say there was anything bad about this company.

2.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay, excellent health, vision and dental benefits.

Cons

Allstate's IT division runs on the good ol boys system. If you're part of the in crowd, you'll probably thrive. If you're not then you're likely wearing a target on your chest. No matter how hard you work or how well you do your job, corporate politics can absolutely destroy your career at Allstate. Human Resources gives lip service to helping Allstate's employees, but they're no longer in the business of listening nor protecting anyone from much of anything. I got fired from Allstate almost entirely because some very toxic employee decided he didn't like me and wanted to get rid of me. I was yelled at and cursed at many many times by this individual with absolutely no provocation, yet somehow I'm the one that lost my job. When I started work at Allstate, I felt like a valued team member. At the end, it seemed like everyone was just terrified for their job and trying to keep their heads down.

2.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

They are not honest, but then you only find that out after you start and then what can you do

Cons

That you are just another agent who has been preceded by many others before you and by that time yes you may have the best intentions but no one believes you and soon you will be gone

Viewing 448 - 450 of 11,248 Reviews

Glassdoor has 11,889 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.