Allstate reviews

*The hours were okay but the time off was non-existent, even if it was justifiable, i.e doctor's appointments. *Floor managers would play obvious favorites which is extremely unprofessional. *Worked by the "customer is always right" motto but it was taken to an extreme because we could not defend ourself from a verbally abusive customer without getting chastised by management . *Quality assurance would tell you that your performance was excellent but then management would tell you the complete opposite. * Lunches and breaks were monitored by your own personal timer. If you were, literally, one second late, management was notified and you were chastised. * Did not use employees to their full potential. They would only let their "favorites" have the better, off-the-phone jobs even if there was someone who was much more qualified and competent for that position.

This place DOES NOT care about employees (and probably not the customers either). Stockholders are 'king'. Only care is cutting expenses, so that CEO (and bonus level officers) can get their bonuses. CEO rec'd 30% increase in income for 2009, after cutting 1000's of employees (and losing customers and policies in force). Morale is at an all-time low, favoritism and brown-nosing culture. They are a 'good ol boys network'. Several Million dollar projects are started, then aborted each year. The strategic planning is horrendous. Millions are wasted annually - with stops/starts - then with no implementations. To make budget for the next year, they make more cuts (but the gains or efficiencies are never achieved). Nice environment - eh???