Allstate reviews

3.5

55% would recommend to a friend

(11,235 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
5.0
Nov 12, 2019

Great company

Recommend
CEO approval
Business Outlook

Pros

Fast paced, customer service positions. You feel that you make a difference in people's lives. Excellent pay and benefits especially for those that achieve. Great people to work with. Company is always trying to improve and streamline.

Cons

There is so much work to do that you can be torn between getting work done and excellent customer service. Must be able to work at as fast pace and make quick critical thinking decisions. Must be able to tolerate customer complaints and work toward a customer satisfying outcome.

1.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Loved sharing information and getting the staff ready to help Allstate customers.

Cons

Pay raises are a joke. The give you a review in Jan and if you are lucky you get a 3% raise so that you can now pay for the increase cost of your medical insurance. Crappy Medical Ins for employees in cost a fortune and has a 6000 ded. For a family 350 every two weeks. Management sucked!!! I had one manager that didn’t care for me and would go behind my back and tell his manager I was the reason New Hires were not successful. Truth was they would hire unqualified people because they had no choice because any one decent could make better money somewhere else. I had several new hires that didn’t even know how to work a basic computer they couldn’t even sign on without assistants or work in outlook. How can I be held responsible for the person not succeeding when they should have never been hired for a position they were not qualified for? Management would interview and make offers and hope they would at least pass the background check/ drug screen. We would have new hires not even show up the first day. So a class of 20 would end up being a class of 12. If they did show up it was just a way to get into the door at Allstate with a hope of advancing and making more money later. Which was a joke on them because any raises received our medical insurance would take it as a increase and advancement only was successful if you kiss butt to get it. Turn Over was crazy you would have a training class complete training only to leave the Dept or quit within 6 months.

2.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, discount on insurance

Cons

The Innovation team should be called the innovationless team- This group produced nothing of value.

Viewing 199 - 201 of 11,235 Reviews

Glassdoor has 11,876 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.