Lack of Innovation: The technology department is notably behind the curve, with little to no drive for innovation.
Leadership Involvement: There is a significant absence of leadership involvement in IT decisions, which hampers progress and strategic direction.
IT Knowledge Deficiency: The general IT knowledge across systems and processes is subpar, leading to inefficiencies and errors.
Leadership Accountability: There's a complete lack of accountability from leadership for the poor performance of teams.
Policy Enforcement: Company policies are not enforced from the top down, leading to inconsistencies and confusion.
Standardization: There is zero drive to establish or maintain any standards, which affects overall quality and performance.