AlphaGraphics reviews

Big changes at franchisor. Something like 25-30 people have left or been fired since ownership change. Culture has crumbled.

1. Workload issue, no proper traffic control. There will be times when the workload will be more than three people's job in one. Then performance will be affected and you will bear the responsibility. This is mostly because hiring new candidates takes a great deal of time, related to issue 2. below. 2. Very slow hiring process. Recruitment is done by their HQ in Salt Lake City, UT. After the initial screening it may take months before the local offices that the candidate wishes to be hired or even be contacted. A lot of bureaucracy involved. This affects building the existing team when previous ones resign. We lost a few good candidates this way. 3. Unprofessional manner of communication among staff, vendors and new hires. Most of the senior management are connected in some way to the owners. Those who are not, were hired fresh and were not given the proper foundation or experience as a professional company would. 4. Below average salary or wages, and mediocre benefits (if any). E.g. Graphic Designers aren't really valued. Benefits are primarily for the seniors management. 5. Poor support from HQ to local franchise owners.