AlphaGraphics reviews

3.3

44% would recommend to a friend

(58 total reviews)

Paolo Fiorelli

78% approve of CEO

42% positive business outlook

Reviews by job title

58 reviews

Reviews about "Culture"

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2.0
Feb 22, 2013

Lost its soul and pride

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Franchisees are a great bunch of people by and large. Very supportive of each other and many are forward thinking.

Cons

Big changes at franchisor. Something like 25-30 people have left or been fired since ownership change. Culture has crumbled.

1.0
Feb 15, 2013

Avoid Working Here. Period.

Recommend
CEO approval
Business Outlook

Pros

1. Have a good working environment among team members, despite below average wages. 2. Small warm close-knit, family-owned franchise (Pittsburgh branch), no room for career advancement however. 3. Great way for inexperienced fresh graduates to learn hands-on.

Cons

1. Workload issue, no proper traffic control. There will be times when the workload will be more than three people's job in one. Then performance will be affected and you will bear the responsibility. This is mostly because hiring new candidates takes a great deal of time, related to issue 2. below. 2. Very slow hiring process. Recruitment is done by their HQ in Salt Lake City, UT. After the initial screening it may take months before the local offices that the candidate wishes to be hired or even be contacted. A lot of bureaucracy involved. This affects building the existing team when previous ones resign. We lost a few good candidates this way. 3. Unprofessional manner of communication among staff, vendors and new hires. Most of the senior management are connected in some way to the owners. Those who are not, were hired fresh and were not given the proper foundation or experience as a professional company would. 4. Below average salary or wages, and mediocre benefits (if any). E.g. Graphic Designers aren't really valued. Benefits are primarily for the seniors management. 5. Poor support from HQ to local franchise owners.

4.0
Sep 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Pros & Cons may differ from location to location due to individually owned franchises. The franchise I worked for was one of the better jobs I've had. Great owner, great group of coworkers. Lots of support from corporate office when needed. Lots of training available (but not always given). Very flexible with time off and personal days.

Cons

Had to fight for raises. No reviews since raises were not given. Ownership afraid to fire under performing or even negligent employees. I literally caught an employee stealing and no serious action was ever taken. Ownership recently sold the company. I was laid off due to payroll cuts by new ownership, yet the employee who was stealing retained his/her job. Ridiculous! New ownership has no background or knowledge of the printing industry and makes hasty uneducated decisions. This specific center was for many years one of the leaders in the AlphaGraphics network. Sadly, I think the new owner is in over his head and the company will go through a major down turn if not worse. I hope the best for my former coworkers there, but fear the worst.

Viewing 55 - 57 of 58 Reviews

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