Altivera Medical reviews

3.0

49% would recommend to a friend

(850 total reviews)
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Steven Dyson

51% approve of CEO

46% positive business outlook

Altivera Medical has an employee rating of 3.0 out of 5 stars, based on 850 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Altivera Medical employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

850 reviews
2.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good product that does help people manage their pain and reduce pain drugs. Tons of freedom/flexible work schedule (although this is slowly changing) so you can run your business how you'd like.

Cons

I'm not really sure where I should start here. I could hit on about 7 or 8 things that have been suspect or unfair or borderline illegal that I've witnessed at this company, but I don't want to spend time typing all of it. Here are the key things you need to know if you are considering working here... 1. If you have little sales experience, be prepared to learn on your own because there is little to no training and management will be MIA when you need something. 2. Poor base salary with promises for easy pay bumps, but they don't tell you about needing to get very specific payor orders that are impossible to get unless you live in the right state - so you'll be stuck at 55k base which isn't terrible if the commission matrix was fair.... It's not. 3. You will lose accounts due to a flawed corporate process and a greedy CEO. I would have to go into a lot of detail here so that you would understand what I mean by this, but your main takeaway will be that you will inevitably lose accounts by something outside of your control and management will not adjust your quota or give you any type of leeway. 4. Be ready for the CEO to constantly change the commission structure. You really don't make money on their best product unless it is that very specific order that is very hard to get unless you live in states that have a great work comp presence. Even then, we have been investigated and broken bridges with providers, clinics, hospital systems, etc. due to our sketchiness with these orders. 5. Weird expectations with clinic visits. At the beginning of your employment it makes sense to visit 20 clinics a day to try and set meetings and get your name out there. About 6 months in, you will run through all of your clinics. Management will then ask you to continue go into these clinics unannounced and try to get in front of providers while there are treating patients and ask for orders... As you could imagine, 95% of the time this does not go over well and you end up fracturing relationships. No provider wants to be interrupted while they are trying to help patients in pain to service your needs for the day - that's not their job, but Zynex thinks it is. 6. Suspect CEO. Recently, the CEO told the press that he was expecting solid growth in the coming quarter. The day after he stock dumped around 1.5 million shares which sent the stock price plummeting by 80%. He is being investigated for this. Look it up, you can see the massive drop online. There's a ton more I could go into, but right now what you need to know is that the future of this company looks very sketchy. Tread lightly.

1.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

free lunch, great co-workers, and OK benefits through Cigna.

Cons

As a start, wages here are abysmal compared to other CSR roles and positions elsewhere you are highly overworked as the call center queue is very busy with very fishy and scammy billing practices being performed by our billing team which we at patient support have to continually LIE to patients about. Processes and billing changes weekly if not daily so keeping up with expectations and what to tell patients is confusing at times and causes a lot of patients to burn bridges with the company. Productivity and numbers are pushed heavily on reps and morale is extremely low. Also there are no bonus' here for corporate employees as territory managers are more highly valued here to push DME's to physicans and clinics. There is however an exception of referring someone to Zynex for corporate employees but no financial incentives for your contribution and time here at Zynex. Work and life balance here is very unaccommodated, there is only accrued PTO, if you miss work you are expected to use your PTO as there is no unpaid time here available here or to work Saturday if you do not have enough PTO avaliable to make up for the time you were not in office. I did learn however a lot about medical and insurance billing along the way and I enjoyed my colleagues and managers which made this job bearable and made lots of meaningful connections throughout my time here but if you are looking to grow there is a lot of favoritism and cliquiness here so good luck. Also, all the five star reviews are paid for with either Z-Bucks (haha) or 5-10 gift cards so beware of all the five star reviews listed on here and Indeed. Also since writing this the company fired/laid off an entire department with no warning and has last 15% in profit as a MAJOR insurance company has stopped payment due to their scummy billing practices. ALSO the CEO has photos of himself plastered in the cafe portraying himself as a 'rockstar' if that tells your enough about his ego then idk what else to say.

4.0
Mar 25, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Paid for breakfast and lunch everyday, affordable benefits, friendly work environment.

Cons

Work life balance, short month-end close time line, no remote work, no room for growth

Viewing 64 - 66 of 850 Reviews

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