Alto reviews

3.4

62% would recommend to a friend

(150 total reviews)

Will Coleman

68% approve of CEO

57% positive business outlook

Alto has an employee rating of 3.4 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

150 reviews
1.0
Mar 8, 2023

Be ready for management to retaliate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice cars and well maintained

Cons

They do not treat people fairly. They break their own policy. They will retaliate if you express your concerns. They will lie on you to make themselves look good.

2.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Nice Cars Tips Don't have to worry about wear and tear on your own cars Option to get paid daily from Tapcheck app Paid training Complimentary uniform and ear piece Helpful and immediately responsive 24/7 Helpdesk Good job to have in your back pocket that pays more than unemployment insurance.

Cons

Inconsistent company wide policies and procedures that change back and forth weekly. No uniformity about rule enforcement or rule procedures. If you take a week off. You can come back to a new process and procedure. take another week off, they mat have reverted back to procedures from months ago. Shift leads on Power Trips and nitpick and harass drivers during clock in and clock out procedures. Some shift leads put too much emphasis on dress code when many shift leads don't follow the dress code themselves. (ie: shoe color, hat wearing before and after clock in) Phone splitter distribution is bad good. Sometimes you'll have a splitter, sometimes you won't. Redundant and common sense safety announcements hourly while driving. Usually same tips from training. Rarely any pertinent information regarding actual shifts, just a lot of reminders and threats about app sign in status multiple times a day. Inconsistent and shotty cleanliness of cars. I have started shifts with bags of food underneath the passenger seat floor, sticky steering wheels, trash in the back seat. Not enough emphasis on interior cleanliness. Destination filter is highly unreliable and sometimes shift leads will make you turn it on when they do the app checks, even though you may get a ride as soon as you turn it on, then you have to cancel it, which is detrimental to your drive rating.

avatar
Alto Response
8mo
Thank you for taking the time to share detailed feedback about your experience. We appreciate your perspective and the thoughtful suggestions you’ve provided. Consistency and communication are top priorities for us, and we’re continuing to refine our processes, training, and support to create a smoother experience for all drivers.
1.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

If you like driving it's ok for a short period

Cons

Entitled CEO, Passengers, Arrogant Managers, Stressful (bad on your mental and overall health), Risk your Safety and Drivers Liscence, Low Pay, 'Benefits' no good, who knows who and what you may be transporting. Shady night shift.. Passengers that think they're celebs and lie to Uber.. work in dangerous or wealthy areas but still pay is too low..

Viewing 4 - 6 of 150 Reviews

Glassdoor has 154 Alto reviews submitted anonymously by Alto employees. Read employee reviews and ratings on Glassdoor to decide if Alto is right for you.