Alto reviews

For one, this seems to be most places these days but the training/onboarding could use work... you're not really given a walk around of the vehicle and it's NUMEROUS features. I've had to learn about it on my own time. They also seem to start off assuming you've worked for Uber or Lyft before so during orientation you won't get any pointers on using the Uber app which is something else I feel like I have to learn on my own time. The hourly wage is low except for peak days/times and tips are definitely hit-or-miss. Some days you might get none. However, people can be very generous if you can make small talk (absolutely nothing that could be controversial and/or off-color) or even if you know how to simply read the guest (namely if someone wants to have a full-on conversation with you, wants to talk amongst themselves or just quietly stay on their phone etc.) The other major issue is the safety rating stuff with Uber/Alto giving conflicting messages (speed limits on the vehicle and the Uber app are different at times) especially the finnicky "harsh acceleration" nitpicking on the Uber app (the vehicle has a touchy accelerator and brake) and if you have an issue with payroll/timekeeping/onboarding knowing which end your problems are on... either Alto's end or Uber as I've had to spend a lot of time on the phone on both ends because of this. The Uber navigation is also slightly wonky as I've literally had to disobey it just to even GET to the guest. This is ESPECIALLY troublesome in LAX. It can be laggy or late in telling you where to merge/turn/veer at the last minute not to mention every now and then giving outright false/impossible/unsafe directions. Job security can be iffy because of some of the needlessly extreme stipulations (don't touch the Samsara driver monitoring camera as it's instant termination, same with personal cellphone use) and a lack of feedback. Working paranoid like that can be stressful but if you follow everything to a T and communicate clearly with your leads they'll likely be very understanding. I also feel like the cleaning of the vehicles isn't done as thoroughly as they should be as we are chauffeuring but I haven't had any glaring issues with cleanliness/sanitation so far (no guest complaints.)

I haven’t been employed long enough to have a con