Does Alto pay their employees well?

According to anonymously submitted Glassdoor reviews, Alto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Alto. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Alto?

62% of Alto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alto 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Alto?

Driver (74) , Personal Driver (10) , Manager (5) , Dispatcher (4) , General Manager (4) , Applications Engineer (3) , Lead Driver (3) , Business Development Manager (2) , Customer Service Agent (2) , Senior Applications Engineer (2)

What are the pros of working at Alto according to real employee reviews?

"All in all, the people and culture are great!" ((in 9 reviews)); "flexible schedule to work anytime almost" ((in 6 reviews)); "Employees usually can have flexible hours." ((in 5 reviews)); "Amazing leadership and management team that genuinely cares about every employee." ((in 5 reviews)); "Worked with awesome people and always felt supported." ((in 4 reviews))

What are the cons of working at Alto according to real employee reviews?

"1. Low Pay" ((in 10 reviews)); "Poor management and no way to see attendance points in the driver portal in the new system." ((in 9 reviews)); "I go to training and learned that it’s now minimum wage, which is disappointing." ((in 4 reviews)); "I got penalized because I didnt take my break before driving back to the driving area (because I had to drive back to Santa Monica)." ((in 3 reviews)); "While you're an employee, job security isn't absolute." ((in 3 reviews))

What are employees saying about Alto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alto layoffs and their outlook for job security at Alto in 2026.

Alto reviews

3.4

62% would recommend to a friend

(150 total reviews)

Will Coleman

68% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Alto has an employee rating of 3.4 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

150 reviews

4.0

Oct 25, 2022

Decent part time work

Driver

Recommend

CEO approval

Business Outlook

Pros

You get paid per hour, not trip. Cars are usually new and clean. Most customers are nice. Fair amount of downtime between trips is common (depends on shift). Offers health insurance.

Cons

Pay is low, unless you work holidays, OT, or certain shifts. Not as flexible as advertised. They expect you to clean the car in an unreasonable amount of time. Customers cant tip on app.

3.0

Oct 16, 2022

Good company but could be better

Driver

Recommend

CEO approval

Business Outlook

Pros

Responsible for yourself and personal integrity (be listening for when rides are assigned — don’t wander off to do shopping or errands for yourself. You are at work) Pretty set schedule with options for overtime Paid better than Uber and Lyft with premium hourly pay for evening hours (however, being paid more than Uber is a very low bar)

Cons

The pay could be so much higher for what we do. We serve high-end clients with money to spend. Alto expects certain customer service to be given but very little of that is reflected in pay for drivers. Being expected to go above and beyond for the company and it’s rep. when you make as much as someone who works in fast food is difficult to understand.

1.0

Sep 28, 2022

Terrible

Driver

Recommend

CEO approval

Business Outlook

Pros

Networking, nothing else is a pro at this job.

Cons

Almost everything. They complain about stitching in pants. Expect they target employees. They have double standards. Tell you not to wear jeans and then if you have on black khakis with the stitching not how they like it they change the rule to get you in trouble. Certain leads change the start time for drivers they don’t like. This makes drivers late so they can write them up and get them fired. They have deceptive wording on mandatory tips to customers, which makes customers not tip drivers. The app does not have a tip portion so they expect that customers will have cash which nobody carries anymore.

Viewing 97 - 99 of 150 Reviews

Jobs at Alto

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Driver | Car Provided

Los Angeles - Lead Driver

Los Angeles, CA

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Alto

Alto reviews

Ratings by category

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Reviews by job title

Decent part time work

Good company but could be better

Terrible

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