Alto reviews

3.4

62% would recommend to a friend

(150 total reviews)

Will Coleman

68% approve of CEO

57% positive business outlook

Alto has an employee rating of 3.4 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

150 reviews
2.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Nice Cars Tips Don't have to worry about wear and tear on your own cars Option to get paid daily from Tapcheck app Paid training Complimentary uniform and ear piece Helpful and immediately responsive 24/7 Helpdesk Good job to have in your back pocket that pays more than unemployment insurance.

Cons

Inconsistent company wide policies and procedures that change back and forth weekly. No uniformity about rule enforcement or rule procedures. If you take a week off. You can come back to a new process and procedure. take another week off, they mat have reverted back to procedures from months ago. Shift leads on Power Trips and nitpick and harass drivers during clock in and clock out procedures. Some shift leads put too much emphasis on dress code when many shift leads don't follow the dress code themselves. (ie: shoe color, hat wearing before and after clock in) Phone splitter distribution is bad good. Sometimes you'll have a splitter, sometimes you won't. Redundant and common sense safety announcements hourly while driving. Usually same tips from training. Rarely any pertinent information regarding actual shifts, just a lot of reminders and threats about app sign in status multiple times a day. Inconsistent and shotty cleanliness of cars. I have started shifts with bags of food underneath the passenger seat floor, sticky steering wheels, trash in the back seat. Not enough emphasis on interior cleanliness. Destination filter is highly unreliable and sometimes shift leads will make you turn it on when they do the app checks, even though you may get a ride as soon as you turn it on, then you have to cancel it, which is detrimental to your drive rating.

avatar
Alto Response
8mo
Thank you for taking the time to share detailed feedback about your experience. We appreciate your perspective and the thoughtful suggestions you’ve provided. Consistency and communication are top priorities for us, and we’re continuing to refine our processes, training, and support to create a smoother experience for all drivers.
5.0
Aug 14, 2025

A great company to work for.

Recommend
CEO approval
Business Outlook

Pros

A very nice way to discipline driving habits,flexible hours.

Cons

At the start little intimidating for someone who's about drive a almost unknown vehicle.

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Alto Response
8mo
We’re glad to hear you’ve had such a positive experience—thank you for sharing! It’s great to know you’ve found the role rewarding and the schedule flexible. We also appreciate your feedback on vehicle upkeep and will be sure to share it with the team.
1.0
Aug 12, 2025

Poor Management

Recommend
CEO approval
Business Outlook

Pros

- people from all over the world motivated to make this project a success.

Cons

- HR process doesnt always vet the best people. - not enough DEI in the C-suite. - executives are managing up not down.

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Alto Response
8mo
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met expectations. We take comments about leadership and culture seriously and are continuing to focus on building a supportive, inclusive environment where all team members can thrive.
Viewing 19 - 21 of 150 Reviews

Glassdoor has 154 Alto reviews submitted anonymously by Alto employees. Read employee reviews and ratings on Glassdoor to decide if Alto is right for you.