Amazon Call Center Representative reviews

2.9

83% would recommend to a friend

(34 total reviews)
avatar

Andrew Jassy

100% approve of CEO

88% positive business outlook

Call Center Representative employees have rated Amazon with 2.9 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Call Center Representative professionals have an average working experience there. Amazon is rated 25% below average by Call Center Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
1.0
Apr 6, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

Work life balance no OT

Cons

Toxic leadership with zero to minimal guidance and zero progression

2.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Wfh and benefits Discount and ok management

Cons

Back to back calls Bad schedule

Viewing 1 - 3 of 34 Reviews

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