Amazon Cloud Support Associate reviews

4.2

83% would recommend to a friend

(413 total reviews)
avatar

Andrew Jassy

80% approve of CEO

81% positive business outlook

Cloud Support Associate employees have rated Amazon with 4.2 out of 5 stars, based on 413 company reviews on Glassdoor. This indicates that most Cloud Support Associate professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Cloud Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
4.0
Nov 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Positive environment, team members and managers. This position allows one to expand their knowledge in the fields of computer science and IT while at the same time developing their leadership skills.

Cons

When engaging with the customers and providing support, the work can be stressful. You must have thick skin. When customers are being placed under stress by their management, they have a tendency to be agitated towards you.

4.0
Dec 12, 2013

Support Agent

Recommend
CEO approval
Business Outlook

Pros

Access to a lot of resources, really smart people who are eager to teach you, if your on the right team there is a lot of space for growth.

Cons

inconsistance, join the right team and your career is made, join the wrong team and you will go nowhere fast.

Viewing 412 - 413 of 413 Reviews

Glassdoor has 251,970 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.