Is Amazon a good company to work for as a Cloud Support Engineer II?

Cloud Support Engineer II professionals working at Amazon have rated their employer with 4.1 out of 5 stars in 896 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Cloud Support Engineer II Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Cloud Support Engineer II interview questions at Amazon .

Does Amazon pay Cloud Support Engineer II employees well?

Cloud Support Engineer II professionals rate their compensation and benefits at Amazon with 4.3 out of 5 stars based on 896 anonymously submitted employee reviews. This is 15% better than the company average rating for salary and benefits. Find out more about Cloud Support Engineer II salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11123) , Warehouse Worker (6916) , Associate (6212) , Software Engineer (6181) , Area Manager (5708) , Software Development Engineer (SDE) (3521) , Fulfillment Associate (3411) , Software Development Engineer (3184) , Customer Service Representative (3047) , Program Manager (2483) , Operations Manager (2300) , Customer Service Associate (2220) , Sortation Associate (1868) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19453 reviews)); "Their health benefits is good and their career choice is helpful to start a new career" ((in 13256 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7794 reviews)); "It was a WFH 3 months contract role.This role has good salary and perks.It was not so stressfull." ((in 5811 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4871 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10096 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7091 reviews)); "Bad management is very common here and very common to have managers who are out of touch with tech." ((in 6686 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5199 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2407 reviews))

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Amazon Cloud Support Engineer II reviews

4.1

80% would recommend to a friend

(896 total reviews)

Andrew Jassy

84% approve of CEO

75% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

4.1

Career opportunities

3.9

Senior management

Cloud Support Engineer II employees have rated Amazon with 4.1 out of 5 stars, based on 896 company reviews on Glassdoor. This indicates that most Cloud Support Engineer II professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Cloud Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

896 reviews

5.0

Dec 18, 2025

Salary

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing place to work best comfort places

Cons

No cons it was the best place to work

3.0

Dec 10, 2025

Cloud Support Engineer - Honest Review

Cloud support engineer

Recommend

CEO approval

Business Outlook

Pros

1. If you're new grad/career pivot whatever you don't have YOE in IT, Start your first career in IT as Cloud Support Associate first. 2. The best WLB. But the pay is lower than average engineering role in Amazon. What I heard is CSE is the lowest paid engineer in Amazon.

Cons

1. This will be the first likely job to be replaced by AI. 2. Technical depth needed for this job is very low. 3. Technical Support Engineer role is not highly demanded in the IT job market.

5.0

Nov 15, 2025

Company feedback

Cloud support engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance being in support no body checks you beyond your working hours

Cons

Working on same repetitive task

Viewing 13 - 15 of 896 Reviews

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