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Amazon

Engaged Employer

Amazon Costumer Service Representatives reviews

4.6

97% would recommend to a friend

(9 total reviews)
avatar

Andrew Jassy

99% approve of CEO

61% positive business outlook

Ratings by category

4.9

Career opportunities

4.8

Culture & values

4.8

Compensation and benefits

4.6

Diversity & inclusion

4.1

Senior management

3.9

Work/Life balance

Ratings by demographic groups

Reviews by job title

9 reviews
5.0
Nov 8, 2025

good

Costumer service
Recommend
CEO approval
Business Outlook

Pros

As an Amazon employee, I’ve seen how dedicated our customer service teams are. They work efficiently, follow clear protocols, and genuinely aim to resolve issues quickly. Training is thorough, tools are reliable, and teamwork is strong. We consistently prioritize customer satisfaction, and it shows in the positive feedback we receive

Cons

none ,none none none none none

5.0
Mar 28, 2025

Good

Costumer service
Recommend
CEO approval
Business Outlook

Pros

Good experience with amazon Good work culture

Cons

Slightly low Pay scale little bit high work flow

Viewing 1 - 3 of 9 Reviews
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