Is Amazon a good company to work for as a Customer Practice Manager?

Customer Practice Manager professionals working at Amazon have rated their employer with 4.9 out of 5 stars in 25 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Customer Practice Manager Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Customer Practice Manager interview questions at Amazon .

Does Amazon pay Customer Practice Manager employees well?

Customer Practice Manager professionals rate their compensation and benefits at Amazon with 4.8 out of 5 stars based on 25 anonymously submitted employee reviews. This is 25.9% better than the company average rating for salary and benefits. Find out more about Customer Practice Manager salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11123) , Warehouse Worker (6916) , Associate (6212) , Software Engineer (6180) , Area Manager (5708) , Software Development Engineer (SDE) (3521) , Fulfillment Associate (3411) , Software Development Engineer (3184) , Customer Service Representative (3047) , Program Manager (2483) , Operations Manager (2300) , Customer Service Associate (2220) , Sortation Associate (1868) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19453 reviews)); "Their health benefits is good and their career choice is helpful to start a new career" ((in 13256 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7794 reviews)); "It was a WFH 3 months contract role.This role has good salary and perks.It was not so stressfull." ((in 5811 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4871 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10096 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7091 reviews)); "Bad management is very common here and very common to have managers who are out of touch with tech." ((in 6686 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5199 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2407 reviews))

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Amazon Customer Practice Manager reviews

4.9

100% would recommend to a friend

(25 total reviews)

Andrew Jassy

100% approve of CEO

100% positive business outlook

Ratings by category

4.8

Compensation and benefits

4.8

Career opportunities

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Senior management

3.5

Work/Life balance

Customer Practice Manager employees have rated Amazon with 4.9 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Practice Manager professionals have an excellent working experience there. Amazon is rated 27% above average by Customer Practice Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

25 reviews

4.0

Feb 20, 2023

Brilliant people, great culture, excellent technical exposure...but

Practice manager

Recommend

CEO approval

Business Outlook

Pros

Brilliant people - easy to approach and ready to help Open culture - equality is everywhere Excellent technology exposure.

Cons

none so far. But need to be bit more employee friendly

5.0

Aug 1, 2022

Committed to make you successful

Customer practice manager

Recommend

CEO approval

Business Outlook

Pros

1. Opportunity to work with some of the smartest brains in the world 2. Extremely welcoming and helpful culture 3. Self Service driven makes you independent, but you do have people who will support you. 4. Base and Stock components are well above market 5. Here culture is real, Amazonians live and breath the culture 6. Lots of opportunities to learn and be part of projects which is literally changing the world 7. Dedicated focus on Diversity and Inclusion. It is just not a word in website, Amazon means it and ensures across levels

Cons

1. Very peculiar processes, sometimes turns out to be an overhead 2. Flat organization, so the promotion cycles are longer especially at senior levels 3. Felt it is a bit bureaucratic with long approval chains ( Might not be the case across Amazon)

5.0

Jul 21, 2022

Smooth onboarding - billed as advertised

Customer practice manager

Recommend

CEO approval

Business Outlook

Pros

I am in month 3 and my onboarding was smooth, feel welcome by all, and now engaged in very challenging / significant account / meaningful opportunity. This is what I wanted... So far, AWS is billed as advertised.

Cons

None so far. It's been billed as advertised.

Viewing 1 - 3 of 25 Reviews

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Amazon Customer Practice Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Brilliant people, great culture, excellent technical exposure...but

Committed to make you successful

Smooth onboarding - billed as advertised

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