Amazon Customer Returns Associate reviews

3.8

82% would recommend to a friend

(205 total reviews)
avatar

Andrew Jassy

51% approve of CEO

75% positive business outlook

Customer Returns Associate employees have rated Amazon with 3.8 out of 5 stars, based on 205 company reviews on Glassdoor. This indicates that most Customer Returns Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Returns Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

205 reviews
3.0
Aug 17, 2025

Overall great

Recommend
CEO approval
Business Outlook

Pros

Most employees are great! Same with management, time off, pay, understanding situations that may occur in someone’s life they hit perfectly every time.

Cons

Some management and employees act like it’s a high school and lack respectful communication and boundaries. Thats a human fault not company’s.

Viewing 10 - 12 of 205 Reviews

Glassdoor has 251,900 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.