Amazon Data Center Engineering Operations Technician reviews

4.2

74% would recommend to a friend

(200 total reviews)
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Andrew Jassy

96% approve of CEO

68% positive business outlook

Data Center Engineering Operations Technician employees have rated Amazon with 4.2 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Data Center Engineering Operations Technician professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Data Center Engineering Operations Technician professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

200 reviews
3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

they pay is decent and if your night shift you'll get a 13% night shift differential, additionally holidays pay alot. there's a good opportunity to learn, i've had other jobs as a DCT and it seems amazon techs do more than others. your hours are consistent and only work 4x a week 10 hour shifts.

Cons

To the wolves mentality. Little training is provided prior to being able to work tickets. Techs may be knowledgeable but they are not good trainers, expect to ask alot of questions. Some may even get annoyed or irritated. Strong expectations of meeting metrics, as a result people tend to pick up easy tickets to meet metrics.

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