Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,298 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 43% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (630) , Independent Contractor (145) , Warehouse Associate (122) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (44) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 735 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 325 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 227 reviews)); "The very Flexible schedule is great" ((in 168 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 104 reviews)); "No benefits and use your own vehicle." ((in 80 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 39 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 31 reviews)); "Poor communication and poor logistics." ((in 27 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What Amazon Flex locations have received the highest employee ratings?

Orange , Birmingham , Country Club Hills , Duluth , Tempe , Fort Lauderdale , Staten Island , Katy , Buford , Corona

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,571 total reviews)

Jeff Bezos

46% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,571 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jan 25, 2019

Was a good side job until I was wrongfully terminated

Driver

Recommend

CEO approval

Business Outlook

Pros

Choose what hours you will work can get paid twice a week pay is good Get to work alone Warehouse employees aer nice and helpful

Cons

Sometimes the pay isnt worth the drive you dont get to get to choose where to deliver to You dont know where you will deliver to until you are about to start the drive severe app issues that cause delays amazonsupport via email was not very helpful in my situation Amazon's map is not as effiencients as google maps Driving out to rural areas with no connection making it very hard to follow the app since the connection is terrible

2.0

Feb 14, 2018

Randomly fired by this company without relevant details

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Make $25/hr rushing around the city trying to make deliveries on time or $18/hr to sit around in a parking lot and do nothing. I've done my fair share of both. The company can afford it; they are paying you from prime memberships, not from a delivery fee.

Cons

Just got my contract terminated without sufficient explanation. The notice said I'd been consonantly late with my deliveries, No idea what they are talking about. The only time my deliveries had been late were when they dispatched me to pick something up that was late which was not something I could control, and I followed the protocol in those situations. Who knows what the real reason is. It might have been a glitch in their programming. I'll appeal it and see what happens.

1.0

Dec 7, 2018

Impossible to get block and waste a lot of time swiping

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay. Work anytime you want.

Cons

Hard to get blocks. Need to waste hours everyday refreshing and swiping on your phone incase to get any work. This morning I sat there for 6 hours refrshing swiping and did not win a block. If you count this toward the time you work then you get a lot less than minimum wage.

Viewing 28 - 30 of 4,571 Reviews

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Amazon Flex

Amazon Flex reviews

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Ratings by demographic groups

Reviews by job title

Was a good side job until I was wrongfully terminated

Randomly fired by this company without relevant details

Impossible to get block and waste a lot of time swiping

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