Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,320 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 59% of employees would recommend working at Amazon Flex to a friend and 43% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Amazon Flex?

59% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (965) , Delivery Driver (637) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 746 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 335 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 223 reviews)); "Flexible schedule to work , great" ((in 165 reviews)); "No boss and you can blast your music as loud as you want." ((in 59 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 102 reviews)); "No benefits and use your own vehicle." ((in 78 reviews)); "Rude manager and dont work here" ((in 42 reviews)); "Poor communication and poor logistics." ((in 28 reviews)); "As my first time I had NO TRAINING at all." ((in 27 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Las Vegas , Fort Worth , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

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Amazon Flex

Amazon Flex reviews

3.4

59% would recommend to a friend

(4,585 total reviews)

Jeff Bezos

44% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Sep 25, 2020

terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stuff are friendly at base but management are bad

Cons

We are getting a lot of packages to deliver for les money and you got blame for everything you do

1.0

Sep 24, 2020

Please don't refuse a route!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility The only one pro No another pro Avoid to refuse a route No excuses

Cons

You must do the route assigned to you randomly Traffic Same day parcels after 5pm (one on each drop) Increase of drops and parcels for the 3.5 and 4 h slots Amazon Flex app drives you crazy with stops on double yellow lines drops in city centre where no parking or stops are available And much more

4.0

Sep 24, 2020

Not the worst job

Operations delivery associate

Recommend

CEO approval

Business Outlook

Pros

Outside Not micromanaged Good if you like to drive

Cons

Cold in winter Outside Not fun when raining

Viewing 3958 - 3960 of 4,585 Reviews

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