Amazon Flex reviews

3.4

59% would recommend to a friend

(4,585 total reviews)
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Jeff Bezos

44% approve of CEO

43% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Sep 8, 2020

Pay is $11-$12 dollars on the average and after expenses

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You pick your own days and hours. You can cancel 45 minutes prior to your shift. But these perks come at a cost, very low pay. After working for flex, you realize you can make more money working at CVS, or Safeway on an hourly basis and your car won't take a beating.

Cons

I deliver in the Silicon Valley so this is my experience. On most days, a "3 hour block" can turn into 4 hours or more, but you get paid for only 3. It's your fault if you go over 3 hours regardless of issues you encounter during your shift like you were given an incorrect address, no parking in or around apartment complexes, incorrect security gate codes are given, unable to reach a customer by phone, etc ... When you encounter an issue such as difficulty scanning a package, your only option is to call "driver support." The phone call takes 5 to 10 minutes and counts as part of your delivery time. By the way, driver support is "hit or miss." Sometimes, you get really helpful people, and other times, you get people that really shouldn't be working as driver support. It's a big minus! On a good day, which is rare, I can deliver all packages within my "3 hour block." On most days, however, a "3 hour" block is unrealistic because most of the time, you get 33-35 packages to deliver. That equates to 11 packages an hour. The average mileage is about 30 miles.

5.0
Sep 7, 2020

Brilliant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very clear instructions on how to perform the job

Cons

none at all that I think of

Viewing 3979 - 3981 of 4,585 Reviews

Glassdoor has 7,319 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.