Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,312 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (636) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 736 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 313 reviews)); "Pay and flexible work hours and schedule." ((in 229 reviews)); "They have a flexible schedule good to have as a extra job for income" ((in 169 reviews)); "No boss and you can blast your music as loud as you want." ((in 59 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 107 reviews)); "No benefits and use your own vehicle." ((in 70 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 42 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 29 reviews)); "Poor communication and poor logistics." ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)

Jeff Bezos

44% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,581 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

4.0

Jan 13, 2025

Ok for being able to make your own schedule

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible Self Paced Can set your own schedule

Cons

Sometime s there may not be routes available.

3.0

Jan 13, 2025

Difficult to get shifts, it's so popular

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

- Really flexible job, you can choose your hours - Pays well

Cons

- It's so popular so shifts go extremely quickly, I refresh the app regularly and it's pot luck whether I can find a shift or not.

4.0

Jan 12, 2025

It’s a good source of income if you have a nice running car and it does depend on which area you are in

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Very simple and easy straight to the point most route you finish early sometimes you get overbooked and you get paid to just show up or sometimes you do not have to deliver as many packages as normal

Cons

A lot of different deliveries are hard to get in. You do get blamed a lot for things that are out of your control sometimes at night it is hard to get a good customer service representative that actually understand you or can even pinpoint your problem and find good solutions. Sometimes they do not know anything about what you’re doing.

Viewing 403 - 405 of 4,581 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok for being able to make your own schedule

Difficult to get shifts, it's so popular

It’s a good source of income if you have a nice running car and it does depend on which area you are in

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Jobs at Amazon Flex