Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,312 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (636) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 736 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 313 reviews)); "Pay and flexible work hours and schedule." ((in 229 reviews)); "They have a flexible schedule good to have as a extra job for income" ((in 169 reviews)); "No boss and you can blast your music as loud as you want." ((in 59 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 107 reviews)); "No benefits and use your own vehicle." ((in 70 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 42 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 29 reviews)); "Poor communication and poor logistics." ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

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Amazon Flex

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)

Jeff Bezos

44% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

2.9

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jan 25, 2019

Was a good side job until I was wrongfully terminated

Driver

Recommend

CEO approval

Business Outlook

Pros

Choose what hours you will work can get paid twice a week pay is good Get to work alone Warehouse employees aer nice and helpful

Cons

Sometimes the pay isnt worth the drive you dont get to get to choose where to deliver to You dont know where you will deliver to until you are about to start the drive severe app issues that cause delays amazonsupport via email was not very helpful in my situation Amazon's map is not as effiencients as google maps Driving out to rural areas with no connection making it very hard to follow the app since the connection is terrible

1.0

Jan 24, 2019

Amazon flex driver

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

You get paid to get by

Cons

-You can't make this a career, just for temporary basis and to make extra money -lack of delivery blocks -pay is not enough to drive 40+miles and sometimes it's out of the region or county -the navigation on the app slows down your production, not accurate locations and freezes -you don't get reserved blocks like you use to -as a reliable driver at 100% , I still don't get priority blocks. Some weeks I would just get 1 block or even nothing -unorganized place to work, Amazon employees has bad listening skills. I would always have to repeat myself to them at checkout

5.0

Jan 22, 2019

Great Company

Sortation associate

Recommend

CEO approval

Business Outlook

Pros

Great environment A lot of diversity Flexible hours Good benefits for part time employees

Cons

At this time I have no cons.

Viewing 4192 - 4194 of 4,581 Reviews

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