Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,312 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (636) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 729 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 314 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 220 reviews)); "Flexible schedule no micromanaging and you are your own boss" ((in 171 reviews)); "No boss and you can blast your music as loud as you want." ((in 59 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 103 reviews)); "No benefits and use your own vehicle." ((in 76 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 41 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 33 reviews)); "Poor communication and poor logistics." ((in 28 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)

Jeff Bezos

44% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,581 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Nov 21, 2018

Horrible Training

Flex customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team you are hired with bonds and tries to stay very supportive

Cons

Horrible, horrible virtual training. Management is verbally supportive but does little to help in actual cust svc environment. Hired for 20 hours per week but expected to work 38 (just under f/t) Very deceptive hiring practice. If you miss work you are terminated and CANNOT expect to work at Amazon again

5.0

Nov 19, 2018

Amazon flex is an awesome part time job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome pay and awesome time slots

Cons

Have to wait for blocks to open

2.0

Nov 18, 2018

Delivery driver

Driver

Recommend

CEO approval

Business Outlook

Pros

Quick money and open schedule

Cons

There is absolutely no organization when your arrive to pick up your delivery. Your may arrive in time and have to wait up to an hour to get in due to pure lack of direction in the lot.

Viewing 4213 - 4215 of 4,581 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible Training

Amazon flex is an awesome part time job

Delivery driver

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