Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,315 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 59% of employees would recommend working at Amazon Flex to a friend and 43% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Amazon Flex?

59% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (962) , Delivery Driver (636) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 740 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 323 reviews)); "Pay and flexible work hours and schedule." ((in 221 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 173 reviews)); "No boss and you can blast your music as loud as you want." ((in 61 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 98 reviews)); "No benefits and use your own vehicle." ((in 74 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 40 reviews)); "Extremely disorganized; no training." ((in 33 reviews)); "Poor communication and poor logistics." ((in 26 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

59% would recommend to a friend

(4,582 total reviews)

Jeff Bezos

44% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Dec 17, 2021

Hardwork

Delivery partner

Recommend

CEO approval

Business Outlook

Pros

good pay - always shifts available (where I am located anyway) and work is easy, the app does all the work for you.

Cons

App is very glitchy, any issues with the app, collection point or deliveries that cause other deliveries to be late are the drivers' issue and the app is very unforgiving. Driver assistance is poor, no use in emailing support as all replies are sent by a robot.

5.0

Dec 16, 2021

Great place to work

Team lead

Recommend

CEO approval

Business Outlook

Pros

Great culture ,Employee Benefits ,Flexible Great leave policy

Cons

Shift based job which requires a night shift

3.0

Dec 15, 2021

Needs improvement

Courier

Recommend

CEO approval

Business Outlook

Pros

No rota, book shifts when you feel like working for flexibility

Cons

Shifts not always available to book, they can go quick

Viewing 4222 - 4224 of 4,582 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hardwork

Great place to work

Needs improvement

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