Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,312 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (636) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 717 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 325 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 199 reviews)); "Flexible schedule to work , great" ((in 184 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 102 reviews)); "No benefits and use your own vehicle." ((in 78 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 40 reviews)); "As my first time I had NO TRAINING at all." ((in 30 reviews)); "Really, really, really bad communication and lack of personal approach" ((in 26 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

5.0

Jul 5, 2018

its ok to work here

Data entry

Recommend

CEO approval

Business Outlook

Pros

this is so best for me to act

Cons

i have no time for full time

1.0

Jul 4, 2018

Great company, easy but dead end job with no benefits

Driver

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, work when you want Delivery areas change Easy job - scan, drive, scan, drop off (and repeat) $18-$32 an hour

Cons

No opportunity for growth, this is a dead end delivery job No reimbursement for milage, or insurance/car rental discounts Maximum hour per week is 28... most flexers' will start with 4... for a few weeks No health insurance No human communication (support/HR) EXCEPT when on a route, save that list! Routes can be unreasonable (45-90 min away, after driving 30 min. to the warehouse) Must use a specified route, (that means you are expected to use/pay for toll roads!) GPS is actively used against you (no reception means packages won't register as delivered, and waiting for support causes you to finish past delivery times, which you then have to explain and do NOT get paid for).

1.0

Jul 3, 2018

Poor customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They don’t understand and also they won’t listen what is the problem at the restaurant

Cons

They don’t fix the problem I’m waiting but not

Viewing 4282 - 4284 of 4,581 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

its ok to work here

Great company, easy but dead end job with no benefits

Poor customer service

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