Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Apr 2, 2018

Not What I Thought

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours can be flexible

Cons

Very unorganized warehouse Delivery areas not consistent with one another Delivering to bad areas No compensation for mileage Automatically takes customer word if they say they didn't get package Some deliveries were very far, so your pay goes to gas

4.0
Mar 29, 2018

Contractor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility work when u can’t...

Cons

Drive your own car and put a lot of miles

2.0
Mar 27, 2018

Depends on the Area

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours; in Seattle, you can get shifts back to back and actually complete them both without huge spans of time and gas wasted, so you can make a day of it; little interaction with people

Cons

Depending on your area or even the warehouse, the job varies wildly. I have worked in WA and CA, and WA really has it together (probably because corporate can come review them at will). CA warehouses often give you too many packages for the time or send you too far away to complete in time. You also should always check your route map, because they will try to tack on extra packages that are not on your route. Evening shifts will send you all over the place and are almost impossible to complete on time. Some warehouses will give you so many boxes or so many large boxes that you cannot see out of parts of your vehicle (which is dangerous and maybe illegal). The company will try to guilt you into continuing your deliveries over time, but I have yet to be paid for working extra. Returning packages, inability to deliver, etc. can cause you to get deactivated, which is a polite way of saying "fired, but you can appeal." You appear to be deactivated based on algorithms, so a robot will fire you, and you will have to wait weeks for someone to review your case. You may even have to escalate it to corporate. Rules vary between the warehouses and change a lot. There are reports of warehouse workers attempting to give you bigger lots of packages based on your car size, not your route time. So, the company will attempt (and probably succeeed, because you will fear loss of income) to get free labor off you. You will not be reimbursed mileage, parking, tolls, or any costs incurred. If packages are stolen or reported missing by a customer, it's on you. Too much responsibility is put on you, yet you have no control. The pay is higher than pretty much any other gig economy job, but just like the rest of them, will fail in the end and hurt a lot of people struggling to get by when it does.

Viewing 4321 - 4323 of 4,580 Reviews

Glassdoor has 7,310 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.