Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,310 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (635) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 727 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 325 reviews)); "Flexible schedule enjoyed for self starters and those who prefer to work alone" ((in 217 reviews)); "Flexible schedule to work , great" ((in 170 reviews)); "Nice people at the work" ((in 61 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 106 reviews)); "No benefits and use your own vehicle." ((in 75 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 41 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 30 reviews)); "Poor communication and poor logistics." ((in 26 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,581 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Feb 5, 2018

Driving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can check for work if you were signed up when the program first started. If you didn't you just get put on a waiting list if you give all your persona info

Cons

So just got off the phone with Flex, ALL of DFW cities/area are closed to new drivers as of early 2017. You can still sign up and give your personal info , social security number, your bank info and accounts, but their will be now work avl. Not sure why they do this

5.0

Feb 2, 2018

Good side hustle but needs few improvements

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You are your own boss, pick up blocks when you want, it’s easy and great pay. The app guides you step by step but needs minor improvements.

Cons

Some days or weeks there a very few opportunities, probably hired too many drivers. No reimbursement for gas or ware and tare on vehicle.

3.0

Feb 2, 2018

Delivery

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule , no office or supervisor , set your own time and day . The staff at the station s are friendly and polite

Cons

Not much respect from support . Any issues and basically your told your on your own . No compensation for wear and tear on your vehicle, parking tickets . If it takes longer than the allotted time frame no compensation. Nothing to put on your car to show you are making a delivery . Tickets would be reduced if their were a marker stating you’re in and out in less than 10 minutes

Viewing 4342 - 4344 of 4,581 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Driving

Good side hustle but needs few improvements

Delivery

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