Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,309 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (634) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 739 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 329 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 222 reviews)); "Flexible schedule to work , great" ((in 161 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 107 reviews)); "No benefits and use your own vehicle." ((in 80 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 41 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 27 reviews)); "Really, really, really bad communication and lack of personal approach" ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,580 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Dec 13, 2017

Amazon Flex in Jacksonville is Terrible

Driver

Recommend

CEO approval

Business Outlook

Pros

Get to see the cities all around

Cons

They will send u from St. Augustine to Georgia in the same route. You will spend all the money u make on gas n miles. Terribly inconsiderate, sloppy and unkind. Just a mess all around. Also false employment description, your not in the same area, you are often expected to cover 4 counties in 4 hours.

3.0

Dec 12, 2017

Amazon Flex driver

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Getting paid twice a week. Making your own schedule only if work is Available

Cons

Sometime no work appears on the app. Any evening shift the deliveries are scattered around unlike morning shifts they are all in one area.

2.0

Dec 11, 2017

Good while it lasted

Delivery partner

Recommend

CEO approval

Business Outlook

Pros

Good pay and tips on amazon prime delivery. Thirteen pounds per hour plus upto two pounds per drop tip for 2 hour delivery slot. Which can be upto 9 drops. But not all tip, so don't get to happy.

Cons

Can be hard work . Heavy lifting may be involved. Can be challenging at times. Also very strict on time keeping and company policies. Got rid of me without explanation , and I can't find out why because it's all app based and they are poor at replying back to emails. Bad with employees overall.

Viewing 4378 - 4380 of 4,580 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazon Flex in Jacksonville is Terrible

Amazon Flex driver

Good while it lasted

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Jobs at Amazon Flex