Amazon Flex reviews

3.4

60% would recommend to a friend

(4,573 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Jul 4, 2017

For Part time work only

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You normally get a 4 hours shift and they pay you £52 regardless if you finish early or late. I have normally finished early or on time. But I have heard other driver said they finish late often. You can finish on average for me less than 3 hours and get £52 if your quick. Good for part time work only, you cannot rely on this to give you full time work. Flexible shifts. I personally don't think the pay is that bad as it's £13 an hour but of course if you live far from the depot it will affect your income.

Cons

Where can I start, it's a shame because this flex system can work extremely well but I don't think it well managed. So firstly there are not many shift any more. I joined early 2017 and when I joined there were loads of shift. On average I use to see on the app about 10-15 offers. Now your lucky if you get 5 offer bare in mind some offers are for areas that you don't want to do because they are too far. The offers available are Croydon, Hemel Hempstead, Weybridge and west Drayton for me. I know people work in Bow East London and other places. I think they have let too many drivers on the system that why I don't see any offers anymore or as often. Robotic help desk. I mean the support team just sends a generic response to you if you have a question like they just copied and paste the answers. You get offers to work else where than your preferred location. I normally like to work in Croydon and I said I want 3 shifts in the evening or so. They will offer me 1 or 2 or sometimes 3 shift in Hemel Hempstead.....no I don't want to work in Hemel. It's far so end up declining the reserve offers and wait for a shift that suits you if it ever comes. Also please try not to follow the route that is set or you will take longer.

3.0
Jun 28, 2017

Unfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well organised Good app Prompt payment

Cons

Unfair allocation of parcels Customer right driver wrong Sat nav not always right

3.0
Jun 27, 2017

amazon independence contractor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

keep driving and deliver with smile

Cons

alot of packages some time , route is not direct you go scattered packages in different areas ,

Viewing 4486 - 4488 of 4,573 Reviews

Glassdoor has 7,301 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.