Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,299 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 43% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (631) , Independent Contractor (145) , Warehouse Associate (122) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (44) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 735 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 325 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 227 reviews)); "The very Flexible schedule is great" ((in 168 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 104 reviews)); "No benefits and use your own vehicle." ((in 80 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 39 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 31 reviews)); "Poor communication and poor logistics." ((in 27 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What Amazon Flex locations have received the highest employee ratings?

Orange , Birmingham , Country Club Hills , Duluth , Tempe , Fort Lauderdale , Staten Island , Katy , Buford , Corona

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Amazon Flex

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,572 total reviews)

Jeff Bezos

46% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Apr 5, 2017

Flex

Driver

Recommend

CEO approval

Business Outlook

Pros

Like to help customers. Tips can be good.

Cons

Parking tickets, app is not always correct on directions. example, directing a U-turn illegally. Support is not the best.

2.0

Apr 4, 2017

More trouble than it's worth and unkept promises

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When you get shifts, the work is seamless, easy, and decent money for the work.

Cons

Amazon could care less that they have no fair way to disperse shifts amongst those it onboards as part of it's delivery network. They literally throw pennies into a crowd of peasants and watch us scramble for shifts. And they continue to hire more and more people so competition has only increased. It has gotten to the point where the only way to acquire shifts is to obsessively be swiping ones offers screen all day, and even then, the app is often glitchy that they dont referesh and someone else with a better signal, or quicker fingers accepts the block before you.

5.0

Apr 1, 2017

Prime Flex

Prime now associate

Recommend

CEO approval

Business Outlook

Pros

So far so good. My coworkers are approachable

Cons

None at this time. thank you

Viewing 4531 - 4533 of 4,572 Reviews

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