Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,321 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (965) , Delivery Driver (637) , Independent Contractor (147) , Warehouse Associate (123) , Associate (110) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 753 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 326 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 217 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 163 reviews)); "No boss and you can blast your music as loud as you want." ((in 59 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 102 reviews)); "No benefits and use your own vehicle." ((in 74 reviews)); "Rude manager and dont work here" ((in 37 reviews)); "As my first time I had NO TRAINING at all." ((in 27 reviews)); "Really, really, really bad communication and lack of personal approach" ((in 26 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Chicago , Austin , San Diego , Denver , Las Vegas , Fort Worth , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

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Amazon Flex

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,585 total reviews)

Jeff Bezos

44% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Jun 19, 2024

Good pay, not many hours.

Delivery associate

Recommend

CEO approval

Business Outlook

Pros

Consistent work and good pay.

Cons

Delivery app not up to this giant company, not very practical and not easy to use. Never getting too many hours, except during peak season, end of year holidays.

1.0

Jun 18, 2024

Ups and downs

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Being independent, outdoors, taking your break whenever you choose.

Cons

CUSTOMERS! Amazon sharing drivers location to customers. Requiring a signature if customer is present (very time consuming.) Amazon not relaying the message that proof of delivery is required. Customers always approaching the van with their hand out and then throw a fit when they have to sign.

5.0

Jun 17, 2024

Top-Notch and Quality - A Must-Try Experience!

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

It’s phenomenal Work for myself as a contractor Amazon is as good as it gets

Cons

At times just got a slightly wait on packages but really

Viewing 673 - 675 of 4,585 Reviews

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Jobs at Amazon Flex

Field Service Technician I/II/Lead

Field Service Technician I/II/Lead

Field Service Technician I/II/Lead

Field Service Technician I/II/Lead

Position: Field Service Technician I/II/Lead