Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,310 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (635) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 723 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 309 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 229 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 161 reviews)); "No boss and you can blast your music as loud as you want." ((in 62 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 102 reviews)); "No benefits and use your own vehicle." ((in 72 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 37 reviews)); "As my first time I had NO TRAINING at all." ((in 28 reviews)); "Poor communication and poor logistics." ((in 28 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

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Amazon Flex

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

May 14, 2025

Horrible

Amazon delivery service partner driver

Recommend

CEO approval

Business Outlook

Pros

Just able to make quick money.

Cons

Amazon does not care for the safety of their drivers. I was a victim of an attempted robbery back on the 4th of this month and they keep trying to send me to the same area where this happened at. Assigned me to a route in the same area the very next day and twice afterwards in which I rejected. Don’t want to pay you your money for things out of your control. They send the drivers almost an hour and a half away from where the packages has to be picked up at. Seems like they only care about the packages being delivered more than the safety of the drivers. The representative barely can speak or understand English and can be rude. They are so horrible that they didn’t even put what happened to me or my child in the system to make the company aware of what happened.

5.0

May 14, 2025

Awesome

Customer service

Recommend

CEO approval

Business Outlook

Pros

Flex shift and Good pay

Cons

Catching the flex shift you have to be on point

3.0

May 14, 2025

Low Offers/Wear and Tear

Flex delivery driver

Recommend

CEO approval

Business Outlook

Pros

You choose the blocks you want to work. Check in and pick up is quick and easy.

Cons

You don't know where you will be working or how far you will need to travel to your first and/or last stop. Weather events. Road conditions (meaning the roads to get packages delivered to homes, that will eventually tear up your car and tires. ) Rate offers are low ($15-$18) with some being $20-$25.

Viewing 280 - 282 of 4,581 Reviews

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