3.0
Jun 19, 2026
Amazon is losing its customer focus
Current employee, more than 10 years
Seattle, WA
Recommend
CEO approval
Business Outlook
Pros
Wide variety of fields to work in and problems to solve.
Cons
For a long time the Leadership Principles served as a backbone for maintaining a good culture. Jassy became CEO and added a couple of low value LPs. That began the dilution in culture. Continued ratcheting down of compensation, increased team sizes, and increased top-down mandates has eroded morale.