Amazon reviews

3.5

60% would recommend to a friend

(209,765 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
4.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want to work on a huge distributed system with a lot of independence Amazon is a great place. Every team acts like a small start-up and has a lot of freedom. You will learn very quickly and get a lot of responsibility. There is no bureaucracy or processes which get in your way, so you will be able to decide on your own (with peer guidance) and build quickly. I was amazed every day how complex and challenging things I can do and how much I learned. If you want to have an interesting job where you can grow and do not mind to work hard you may be willing to accept that Amazon is not perfect. Yes, there are few companies which are equally interesting and have a better culture and perks, but it's much easier to fail interviews there - you know, the prettiest girl in town may be fussy like hell. Not that it's trivial to get to Amazon, but it's for sure easier. The unique knowledge and experience that you will get in Amazon is priceless and worth all the disadvantages described below. You will not learn distributed systems just from books and Amazon is a perfect place to do it. And there is a chance that you will fall in love with the company and stay there for long. If not, what you learn will significantly increase your chances to get a much better job.

Cons

There is a lot of stress and pressure, so many people around you will be overwhelmed. For the same reason personnel rotation is very high, so knowledge is constantly being lost and you are expected to live with that. The recruiter who contacts you at the beginning determines which team you will be in for the first year, you have very little to say about that. So ask about it at the beginning and try to find a different recruiter if you do not like what the team does. There are basically no perks, free food, raises or bonuses in Amazon as it operates on low margins and invests all profits. That make it very frugal. Assume that the salary & stocks which you get at the beginning is what you will receive for few years. In your office you will find all that you need, but it will not be a pretty place which you want to show to friends. In most cases you will be expected to be accessible by phone at any time as you are responsible for your systems to be always up and running. On-call duty takes 7 days every 6 to 9 weeks, you will not be able to code or travel during the weekend when you are on-call. Do not expect too much guidance from managers, often they have little technical skills. Your colleagues will be intelligent, but often quite competitive.

1.0
Jul 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Seattle campus hires amazing, accomplished designers to work on device platform. The hiring process is thorough but appropriate and the talent level is great.

Cons

"frugality" as a corporate value gets interpreted in ways that are pushing ridiculous. The famous door desks are a good example, they are awful, if you need quiet or privacy to work in forget it, the open space is crowded and offices go only to vps. It's a battle to even get a decent dev/design kit setup. The comp package is totally whack (huge "signon" bonuses that extend over the two years before your stock vests, to make up for way lower base than google, ms, apple. And get taxed way higher). Recruiting process was brutal as they seem to outsource the same job to a thousand substandard contract staff. Great, great designers, but understaffed, encouraged to cut corners with some ridiculous cronyism and incompetence as you go up the food chain. You can see it in the current wave of product releases. The arrogance of longtime amazon staff in some divisions vs new hires is horrible and it's no surprise the median time spent there is 1 year. I quit and was contacted months later as to why and if I would consider coming back.

4.0
Oct 15, 2013

I love the start-up atmosphere in this Fortune 500 company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

While the Amazon mentality is con for others, it's a huge pro for me. My job is loosely defined and I received no formal training upon arrival. I love that. I had to be self-directed, find my own resources and create a niche in my team. My job can be what I make of it. I define my goals, propose projects, suggest changes to existing projects and choose to meet or exceed expectations. Helicopter bosses are not encouraged but I, as an individual contributor, have to do my part to prove that I can work autonomously. On a daily basis I have to find the data to prove my points before blindly making assumptions, write narratives to support my projects and define (and redefine) my goals. Speaking up with constructive solutions is consistently encouraged. The famous "?" email from Bezos, while intimidating, reminds us that everything is open for questioning and smart inquisition is encouraged. Amazon is the only company I've worked for that loudly and proudly displays its leadership competencies. In fact, almost everything I do can roll up into a particular leadership competency. Usually our actions are justified and rewarded in accordance with these core values. Finally, I love that we're encouraged to change positions every 18-24 months (lateral move or otherwise) so no one gets stuck in a single-minded rut. I had the fortune of being asked to move to a better role after just 6 months (a rare exception).

Cons

Be prepared to work very hard. This isn't a con per se, but you should be mindful of that fact. I have worked 80 hours per week during heavy times and never less than 55 on any week. No one tells me to work this much; you have to figure out how much time it will take you to achieve your goals and do it. Also, don't expect "perks". Again, this isn't a huge con for me. I feel like people who go to work for "perks" aren't sincere. If you need rewards or praise for your work, you may not find it here. Finally, the autonomous mentality means that no one on your team is ever obligated to help you unless their manager tells them to. Help is hard to come by more than once so ask for favors wisely. Compensation is "meh" but opportunities are great. Also, if you stay long enough for all of your stocks to vest (like, minimum of five years), you'll have a nice little package of money eventually.

Viewing 373 - 375 of 209,765 Reviews

Glassdoor has 251,278 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.