Amazon reviews

3.5

60% would recommend to a friend

(209,765 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Everyone is going through the same thing and you make decent money.

Cons

All in all, I completely regret working for Amazon in a fulfillment center setting. I read all of these articles about how great it is to work at Amazon and I am upset because I, like many others in management, were treated poorly and basically tricked into taking this job. I was recruited out of college and waited for several months to find out my location. I was contacted by my future HRBP on LinkedIn telling me that I was placed on his team (rather than the recruiter who was supposed to tell me officially through email). I was placed into one of the largest and high-volume FC's in the US. First of all, the location was remote and though they offered re-location, there was not suitable housing around the FC. I received little to no training, and had to follow around other Sr. HRAs and figure it out as best I could. After the week or so of horrible training on day-shift, I was given a Back-half nights shift. That is Wed-Sat 5pm-3:30am. I was extremely distressed by this, not only because I obviously did not think I would get this shift, but also because my entire team was made up of other members who had literally just graduated as well. Also, BHN is notorious for having the craziest FC workers (we are talking about drunk people on the floor, mental breaks, you name it.) I indicated to my management that I was not happy on this shift and it was effecting my happiness. They told me that they would try to get me on a different shift ASAP. I was also dispealsed to find out that vacation, and personal time were tracked like FC associates. There was basically no flexibility and even if I wanted to use my time, I had to go through my manager first because we were so short-staffed in HR. After 4 months or so, they brought on several new team members and gave them more desirable shifts. I was given excuses that contradicted everything I was told previously on how they determine shifts. I attempted to apply to other shifts through formal methods and to other FC's, but was blocked by my manager because they "did not want to lose me on my shift." After 6 months I realized that I just could not do it anymore, and that my health and happiness were more important than the Amazon name. I quickly found a new job and am so happy to leave the FC behind. My advice- ask questions and don't be fooled by the Amazon name. If it is in a Fulfillment Center you probably do not want the job. Corporate is most likely a different story.

2.0
Mar 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great health benefits/dental/vision

Cons

Long hours 13 hour days w/ 60-70 hour work weeks during peek (October-January (site specific)), 10% discount up to $100 dollars a year, worst 401k policy equating to .50 cents per dollar up to 4% well under industry standard, 4 year vesting on stock, 3 year vesting on 401k. Average employee tenure at company is <1 year across most roles hence you never see 401k or Stock benefits just a lackluster base pay. Unless you can be miserable for 4 whole years you will recoup your initial investment

1.0
Feb 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Stock value (for now) and opportunity to cross orgs

Cons

Horrible, brutal environment where quality employees are treated like commodities. Managers forced to have 10% "un-regretted attrition" which is code for firing 10% of your people every year. The Grocery team is particularly bad- I've never witnessed so much turnover, poor morale, and ambivalence by senior leaders and HR. The money isn't worth it! Stay away!

Viewing 394 - 396 of 209,765 Reviews

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