Amazon reviews

3.5

60% would recommend to a friend

(209,789 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

free pizza weekly; some good co-workers that want to do a good job but get bogged down in sending crappy candidates just for numbers stake not because they remotely meet the bar for the role.

Cons

The disdain and contempt that interviewers have for candidates is overwhelming and embarrassing; managers miss calls, reschedule at the last minute or want to talk to people on the weekends....guess who gets the call from the irate candidate on the weekend? They talk about leadership principals and finding the best of the best but they pay crappy, have mediocre benefits....nickel and dime you on stocks that cost you coming and going. Throwing paper at the managers of unqualified candidates who have never been contacted is like a 3rd Party Agency mentality.

3.0
Nov 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Challenge and career opportunity. If you need a harder challenge, they will give you one. The company moves fast and is very innovative. They know what it means to be creative. There is always room for people to learn and grow. Amazon is a career accelerator. It is a trial by fire, but you will come away being a far better employable individual than you were before you set foot in the door. Management is generally pretty good -- on an individual level at least. The company is also insane as a whole. They make very strange trade-offs, which somehow end up working out for them (as noted with the market valuation of the company). The people you work with are competent. Amazon has a very high interview bar, and it shows. You can trust that the person you're working with will do their job to the best of their ability, and they will challenge you in return. You gotta make sure you're up-to-date and on your toes, because anything that might be incorrect that you say or do will get challenged and brought to light.

Cons

Amazon.com, LLC treats its employees probably the worst of any "top-tier" tech company. The number of truly useful benefits they have is small. Their claim that the cash you're making makes up for the lack of benefits is incorrect -- other companies are now paying more with better benefits. You feel like the company doesn't care about you or your job. The attrition rate is so high that most teams lose about 50% of their talent every 2 years, so there's a lot of technical debt, and you risk finding yourself on a team whose only job is to clean up legacy code that nobody has touched since 2005 -- you don't get promoted that way, but someone has to do it. The company wants to put all its engineers on-call. If you're not on-call, you're working to become on-call. There is little-to-no ops layer, such that they restrict when you can take vacation during the Christmas holiday. They will page you whenever they decide they need you, including if you're on vacation. The likelihood that you'll get fed up with the company and decide to rage-quit after ~2 years is very high, don't plan on being at the company longer than that. If you're a pregnant mother or expect to become a mother -- forget it, don't even consider this company. They demand too much of your time, and they will make you feel like you have to choose between your job and your baby. Check the list of "top tech companies to work for" anytime from the beginning of time until now, you'll find that Amazon is rarely if never on that list, and there is a reason for it.

2.0
Jul 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Great place to learn about how to develop software, and how to support it. Learn what it means to be customer focused.

Cons

You have two choices: Burn out with over-work, or play politics to save your skin. Promotions are based on favoritism in many cases. If you complain to HR about abuse from upper management, be sure they will rat on you and collude to destroy you. Leave before it gets to that.

Viewing 430 - 432 of 209,789 Reviews

Glassdoor has 251,309 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.