Amazon reviews

3.5

60% would recommend to a friend

(209,998 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Mar 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture - in my experience all of the people I worked with were great. Having been at Microsoft prior to Amazon, you don't get nearly as much of the contentious culture you see at Microsoft here at Amazon. Team efforts are truly team efforts and everyone wants the company and their peers to succeed. Amazonians are smart people. You will not meet any incompetent people here. Unless you go to google or facebook, you'll realize just how high the Amazon caliber is as soon as you leave.

Cons

HR is shady - went to HR in confidence when I was having issues with my manager and she went directly to him. He confronted me the following day. Leadership/Management is shady - there are several terrible managers here. Thankfully I only had to endure one during my time but one was too much. When I quit, he flagged me as ineligible for rehire even though I did not have any documented (or undocumented for that matter) performance issues. I heard from the team he was just furious when I left so this felt like retaliation. It took a lot of work but eventually after finding out about the flag, I had it removed. Work life balance is a joke - the rumors are true. While I was there, I interviewed for an internal role and the team I met with claimed they had great work life balance. When I asked what their typical office hours were they sad 8-630. In my book that's not great work life balance. That's normal Amazon hours.

5.0
Mar 5, 2019

Not for everyone, but absolutely great.

Recommend
CEO approval
Business Outlook

Pros

The jobs is challenging, but extremely rewarding. The Area Manager role is a very busy job, but with a lot of opportunity. You will always have a challenge ahead of you, and will never run out of work to complete. Due to the growth of the company, you will have unlimited growth potential, and Amazon is very open to moving you to any role as long as your talents match the position. The pay is very competitive, although it seems to be getting lower and lower every year. If you love work, and you love thinking about what is possible with any process or issue, this is absolutely the job for you. Look no further. If you can imagine it, and can provide the data to sell it, you can do it. I never imagined I would love operations and logistics, but I really enjoy my job. Those of us that are good enough to weed out all the things that aren't value added will have a great time here.

Cons

Work-life balance can often take a significant turn to the negative, specifically during holiday seasons. Operations seems to be the main place this occurs; yet, support program managers and other corporate entities are paid more than operations management, regardless of the extra work and direct-to-customer facing role. Even so, the biggest drawback of the job in the operations are all the petty, near-worthless duties you will have mostly due to HR policies. Let me be clear: an Area Manager is likely the busiest role in the company. You will have a lot to do, and not enough time to do it. Throughout this, you will receive a high amount of duties that I would consider short-term thinking, not matching the culture that Amazon has created; and most of it is due to HR policies. You will have to enter reports and checkmarks of things HR wants you to do that frankly make no difference in the long term at all. This wouldn't be an issue in itself, but an Area Manager has a significant amount of work to do, and these petty things add zero value to the work, and ZERO value to the associate experience. The company should really examine how much work the Area Manager role is being given, as it is always more and more, and a lot of it it useless. The role would be more useful if this was scrutinized.

1.0
Feb 22, 2019

New York Times article is accurate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great to say you work for Amazon

Cons

Everything. Poor leadership, no support, no coaching, no growth, management realizes there is no growth for themselves so they end up managing up vs their teams. No one here cares about anyone. Toxic culture. Stay away.

Viewing 550 - 552 of 209,998 Reviews

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